Implementation of Agile for a major US based medical personnel services company operating nationwide
Our client is the Australian division of a global food services and facilities management company that integrates catering, facilities management, employee benefits and personal and home services to create an improved quality of life for the people they serve.
What was the problem?
With such a diverse range of customers, they needed to consistently deliver high-quality, complex solutions across multiple platforms but weren’t structured to do so:
What we did…
How did it do?
We’ve recorded improvements in code quality, ticket cycle time, predictability, and collaboration on simple and complex initiatives across all teams that participated.
Our Agile services continue to be leveraged by this organization and we are trusted trainers, coaches, and partners to the IT and business leadership groups. As their existing teams mature, we will spread lean-agile practices across this company’s Information & Technology organization. By adopting Agile, they stand to see significant benefits, like those stated above, above across all teams in the organization