Our client is the Australian division of a global food services and facilities management company that integrates catering, facilities management, employee benefits and personal and home services to create an improved quality of life for the people they serve.
What was the challenge?
Our client contacted us with concerns about the quality of delivery around their SuccessFactors / UKG Pro Workforce Management implementation.
What we did…
We conducted a project health check that led to the client understanding that the project was being operated in silos without proper stakeholder engagement which was leading to rework and lack of quality in the solution.