The larger your organization, the more complex your projects are. Navigating that complexity is crucial if your enterprise hopes to continue to scale. What worked in your company’s startup days likely ceased to be useful between 50-100 employees. The same is true when you reach 500-1000 and again when you reach the tens of thousands. If you find that projects have become harder to execute successfully, you might have reached a wall. Rethink your enterprise project management strategy.
4 Keys to Effective Enterprise Project Management
1. Standardize Project Processes
Just as a taller building requires stronger support, larger projects need more structure. Structure for projects comes in the form of your processes. Large enterprises have already codified processes at lower levels for daily operations, but they have often neglected to standardize processes for upper levels.
By the time your upper management team exceeds a dozen people, you should have thoroughly documented project management processes. If not, you won’t be able to accurately track project progress and hold middle management accountable for executing your upper management’s vision. Besides, you’ll also find yourself wasting time in meetings and on phone calls as you’ll need to check in on projects more often.
2. Involve Stakeholders at All Levels
This is easily one of the worst mistakes you can make in project management. However, we see it often because it’s a holdover from the medium-sized business days. As your organization grows, there is more distance between the C-suite and the ground floor. Executives may think they know what’s best for everyone, but because they’ve been out of touch with the reality on the ground, their project ideas could be doomed to fail from the very start.
Identify who will be affected by the project the most, and then consult them. For example, if you’re planning a CRM implementation, your customer service reps and sales staff will be affected the most. They should be invited to participate in project design and testing, and even take the lead in training. Don’t just cherry-pick star employees; even a new recruit can lend valuable insight into project design.
3. Track Progress With Project Management Software
There’s only so much data a human can handle. Eventually, you’re going to need technology. If you’ve standardized your project management processes, you can develop software to digitize those processes and centralize data. This way, upper management can monitor progress without having to check in personally every time they need an update. If Dominos Pizza can make a pizza tracker that keeps customers from calling incessantly to ask about their food, your company can do the same with its projects.
Be careful with turnkey solutions. They promise a straightforward implementation, but they can also be inflexible and incompatible with your organization.
4. Build a Project Management Team
Many companies have appointed a Chief Project Officer (CPO) and created a project management department. If you’ve got excellent project managers, it may make sense to put them together and dedicate all of their efforts to projects exclusively.
However, if you don’t have the experience in your upper management team to build your own project management office, you can bring in outside help. Book an Intro Call with Project Genetics to learn how we can help you take project management to the next level.